Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2024 - 16:01 UTC
Scheduled
Dear Valued Partner,
Identity Digital is excited to share that we are upgrading our registrar web portal! This upgrade will affect both the OT&E and Production portals.
Among many improvements, the portal upgrade will include: a new, more modern interface; improvements to performance and search functionality; a new dashboard featuring key account information; more informative tooltips; and a multi-tier navigation structure. These enhancements will enable our partners to achieve greater operational efficiency and manage their domains more seamlessly on the Identity Digital Platform.
Please see below for more information regarding timing and logistics for this update:
Action Required Once both OT&E and Production registrar web portals have been upgraded, all registrar web users will be required to setup Two-Factor authentication again on first login. The URLs for both OT&E and Production registrar web portals will remain the same (see table below). Registrar web user credentials (username & password) will also remain the same.
Documentation Updates Applicable documentation will be made available to all Registrars upon OT&E upgrade on September 11, 2024. Notably, all documentation that currently references the registrar web portal will be updated to show screenshots and/or navigation paths for the upgraded portal. All documents will be available in the Document Section of the upgraded registrar web portal in the top navigation bar under Documents > Registrar Documents.
Timeline / Key Dates Targeted Date Environment Key Highlights URL September 11, 2024 at 16:00 UTC OT&E The OT&E registrar web portal will be upgraded. The URL will remain the same. https://registrar.ote.identitydigital.services October 15, 2024 at 16:00 UTC Production The Production registrar web portal will be upgraded. The URL will remain the same. https://registrar.identitydigital.services Note: There is no impact to EPP, WHOIS and Registry APIs as a result of this technology upgrade.
Looking for more information about this update? Please contact our 24/7 Technical Support team at any time if you have questions.